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Threat actor tactics in the Russo-Ukrainian conflict: analyst observations and predictions






Introduction
Since the beginning of the Russian invasion of Ukraine in February 2022, cyber communities around the world have been witnessing what can be called a ‘renaissance of cyberwarfare' [1]. Rather than being financially motivated, threat actors are being guided by political convictions to defend allies or attack their enemies. This blog reviews some of the main threat actors involved in this conflict and their ongoing tactics, and advises on how organizations can best protect themselves. Darktrace’s preliminary assessments predicted that attacks would be observed globally with a focus on pro-Ukrainian nations such as North Atlantic Treaty Organization (NATO) members and that identified Advanced Persistent Threat (APT) groups would develop new and complex malware deployed through increasingly sophisticated attack vectors. This blog will show that many of these assessments had unexpected outcomes.
Context for Conflict
Cyber confrontation between Russia and Ukraine dates back to 2013, when Viktor Yanukovych, (former President of Ukraine) rejected an EU trade pact in favour of an agreement with Russia. This sparked mass protests leading to his overthrow, and shortly after, Russian troops annexed Crimea and initiated the beginning of Russian-Ukrainian ground and cyber warfare. Since then, Russian threat actors have been periodically targeting Ukrainian infrastructure. One of the most notable examples of this, an attack against their national power grid in December 2015, resulted in power outages for approximately 255,000 people in Ukraine and was later attributed to the Russian hacking group Sandworm [2 & 3].
Another well-known attack in June 2017 overwhelmed the websites of hundreds of Ukrainian organizations using the infamous NotPetya malware. This attack is still considered the most damaging cyberattack in history, with more than €10 billion euros in financial damage [4]. In February 2022, countries witnessed the next stage of cyberwar against Ukraine with both new and familiar actors deploying various techniques to target their rival’s critical infrastructure.
Tactic 1: Ransomware
Although some sources suggest US ransomware incidents and expectations of ransom may have declined during the conflict, ransomware still remained a significant tactic deployed globally across this period [5] [6] [7]. A Ukrainian hacking group, Network Battalion 65 (NB65), used ransomware to attack the Russian state-owned television and radio broadcasting network VGTRK. NB65 managed to steal 900,000 emails and 4000 files, and later demanded a ransom which they promised to donate to the Ukrainian army. This attack was unique because the group used the previously leaked source code of Conti, another infamous hacker group that had pledged its support to the Russian government earlier in the conflict. NB65 modified the leaked code to make unique ransomware for each of its targets [5].
Against expectations, Darktrace’s customer base appeared to deviate from these ransom trends. Analysts have seen relatively unsophisticated ransomware attacks during the conflict period, with limited evidence to suggest they were connected to any APT activity. Between November 2021 and June 2022, there were 51 confirmed ransomware compromises across the Darktrace customer base. This represents an increase of 43.16% compared to the same period the year before, accounting for relative customer growth. Whilst this suggests an overall growth in ransom cases, many of these confirmed incidents were unattributed and did not appear to be targeting any particular verticals or regions. While there was an increase in the energy sector, this could not be explicitly linked to the conflict.
The Darktrace DETECT family has a variety of models related to ransomware visibility:
Darktrace Detections for T1486 (Data Encrypted for Impact):
- Compromise / Ransomware / Ransom or Offensive Words Written to SMB
- Compromise / Ransomware / Suspicious SMB Activity
- Anomalous Connection / Sustained MIME Type Conversion
- Unusual Activity / Sustained Anomalous SMB Activity
- Compromise / Ransomware / Suspicious SMB File Extension
- Unusual Activity / Anomalous SMB Read & Write
- Unusual Activity / Anomalous SMB Read & Write from New Device
- SaaS / Resource / SaaS Resources with Additional Extensions
- Compromise / Ransomware / Possible Ransom Note Read
- [If RESPOND is enabled] Antigena / Network / External Threat / Antigena Ransomware Block
Tactic 2: Wipers
One of the largest groups of executables seen during the conflict were wipers. On the eve of the invasion, Ukrainian organizations were targeted by a new wiper malware given the name “HermeticWiper”. Hermetic refers to the name of the Cyprian company “Hermetica Digital Ltd.” which was used by attackers to request a code signing certificate [6]. Such a digital certificate is used to verify the ownership of the code and that it has not been altered. The 24-year-old owner of Hermetica Digital says he had no idea that his company was abused to retrieve a code signing certificate [7].
HermeticWiper consists of three components: a worm, decoy ransomware and the wiper malware. The custom worm designed for HermeticWiper was used to spread the malware across the network of its infected machines. ESET researchers discovered that the decoy ransomware and the wiper were released at the same time [8]. The decoy ransomware was used to make it look like the machine was hit by ransomware, when in reality the wiper was already permanently wiping data from the machines. In the attack’s initial stage, it bypasses Windows security features designed to prevent overwriting boot records by installing a separate driver. After wiping data from the machine, HermeticWiper prevents that data from being re-fragmented and overwrites the files to fragment it further. This is done to make it more challenging to reconstruct data for post-compromise forensics [9]. Overall, the function and purpose of HermeticWiper seems similar to that of NotPetya ransomware.
HermeticWiper is not the only conflict-associated wiper malware which has been observed. In January 2022, Microsoft warned Ukrainian customers that they detected wiper intrusion activity against several European organizations. One example of this was the MBR (Master Boot Record) wiper. This type of wiper overwrites the MBR, the disk sector that instructs a computer on how to load its operating system, with a ransomware note. In reality, the note is a misdirection and the malware destroys the MBR and targeted files [10].
One of the most notable groups that used wiper malware was Sandworm. Sandworm is an APT attributed to Russia’s foreign military intelligence agency, GRU. The group has been active since 2009 and has used a variety of TTPs within their attacks. They have a history of targeting Ukraine including attacks in 2015 on Ukraine’s energy distribution companies and in 2017 when they used the aforementioned NotPetya malware against several Ukrainian organizations [11]. Another Russian (or pro-Russian) group using wiper malware to target Ukraine is DEV-0586. This group targeted various Ukrainian organizations in January 2022 with Whispergate wiper malware. This type of wiper malware presents itself as ransomware by displaying a file instructing the victim to pay Bitcoin to have their files decrypted [12].
Darktrace did not observe any confirmed cases of HermeticWiper nor other conflict-associated wipers (e.g IsaacWiper and CaddyWiper) within the customer base over this period. Despite this, Darktrace DETECT has a variety of models related to wipers and data destruction:
Darktrace Detections for T1485 (Data Destruction)- this is the main technique exploited during wiper attacks
- Unusual Activity / Anomalous SMB Delete Volume
- IaaS / Unusual Activity / Anomalous AWS Resources Deleted
- IaaS / Storage / S3 Bucket Delete
- SaaS / Resource / Mass Email Deletes from Rare Location
- SaaS / Resource / Anomalous SaaS Resources Deleted
- SaaS / Resource / Resource Permanent Delete
- [If RESPOND is enabled] Antigena / Network / Manual / Enforce Pattern of Life
- [If RESPOND is enabled] Antigena / SaaS / Antigena Unusual Activity Block
Tactic 3: Spear-Phishing
Another strategy that some threat actors employ is spear-phishing. Targeting can be done using email, social media, messaging, or other platforms.
The hacking group Armageddon (also known as Gamaredon) has been responsible for several spear-phishing attacks during the crisis, primarily targeting individuals involved in the Ukrainian Government [13]. Since the beginning of the war, the group has been sending out a large volume of emails containing an HTML file which, if opened, downloads and launches a RAR payload. Those who click the attached link download an HTA with a PowerShell script which obtains the final Armageddon payload. Using the same strategy, the group is also targeting governmental agencies in the European Union [14]. With high-value targets, the need to improve teaching around phishing identification to minimize the chance of being caught in an attacker's net is higher than ever.
In comparison to the wider trends, Darktrace analysts again saw little-to-no evidence of conflict-associated phishing campaigns affecting customers. Those phishing attempts which did target customers were largely not conflict-related. In some cases, the conflict was used opportunistically, such as when one customer was targeted with a phishing email referencing Russian bank exclusions from the SWIFT payment system (Figures 1 and 2). The email was identified by Darktrace/Email as a probable attempt at financial extortion and inducement - in this case the company received a spoofed email from a major bank’s remittance department.


Although the conflict was used as a reference in some examples, in most of Darktrace’s observed phishing cases during the conflict period there was little-to-no evidence to suggest that the company being targeted nor the threat actor behind the phishing attempt was associated with or attributable to the Russia-Ukraine conflict.
However, Darktrace/Email has several model categories which pick up phishing related threats:
Sample of Darktrace for Email Detections for T1566 (Phishing)- this is the overarching technique exploited during spear-phishing events
Model Categories:
- Inducement
- Internal / External User Spoofing
- Internal / External Domain Spoofing
- Fake Support
- Link to Rare Domains
- Link to File Storage
- Redirect Links
- Anomalous / Malicious Attachments
- Compromised Known Sender
Specific models can be located on the Email Console
Tactic 4: Distributed-Denial-of-Service (DDoS)
Another tactic employed by both pro-Russian and pro-Ukrainian threat actors was DDoS (Distributed Denial of Service) attacks. Both pro-Russia and pro-Ukraine actors were seen targeting critical infrastructure, information resources, and governmental platforms with mass DDoS attacks. The Ukrainian Minister of Digital Transformation, Mykhailo Fedorov, called on an IT Army of underground Ukrainian hackers and volunteers to protect Ukraine's critical infrastructure and conduct DDoS attacks against Russia [16]. As of 1 August 2022, more than two hundred thousand people are subscribed to the group's official Telegram channel, where potential DDoS targets are announced [17].
Darktrace observed similar pro-Ukraine DDoS behaviors within a variety of customer environments. These DDoS campaigns appeared to involve low-volume individual support combined with crowd-sourced DDoS activity. They were hosted on a range of public-sourced DDoS sites and seemed to share sentiments of groups such as the IT Army of Ukraine (Figure 3).

From the Russian side, one of the prominent newly emerged groups, Killnet, is striking back, launching several massive DDoS attacks against the critical infrastructure of countries that provide weaponry to Ukraine [18 & 19]. Today, the number of supporters of Killnet has grown to eighty-four thousand on their Telegram channel. The group has already launched a number of mass attacks on several NATO states, including Germany, Poland, Italy, Lithuania and Norway. This shows the conflict has attracted new and fast-growing groups with large backing and the capacity to undertake widespread attacks.
DETECT has several models to identify anomalous DoS/DDoS activity:
Darktrace Detection for T1498 (Network Denial of Service)- this is the main technique exploited during DDoS attacks
- Device / Anomaly Indicators / Denial of Service Activity Indicator
- Anomalous Server Activity / Possible Denial of Service Activity
- [If RESPOND is enabled] Antigena / Network / External Threat / Antigena Suspicious Activity Block
What did Darktrace observe?
Darktrace’s cross-fleet detections were largely contrary to expectations. Analysts did not see large-scale complex conflict-linked attacks utilizing either conflict-associated ransomware, malware, or other TTPs. Instead, cyber incidents observed were largely opportunistic, using malware that could be purchased through Malware-as-a-Service models and other widely available toolkits, (rather than APT or conflict-attributable attacks). Overall, this is not to say there have been no repercussions from the conflict or that opportunistic attacks will cease, but evidence suggests that there were fewer wider cyber consequences beyond the initial APT-based attacks seen in the public forum.
Another trend expected since the beginning of the conflict was targeted responses to sanction announcements focusing on NATO businesses and governments. Analysts, however, saw the limited reactive actions, with little-to-no direct impact from sanction announcements. Although cyber-attacks on some NATO organizations did take place, they were not as widespread or impactful as expected. Lastly, it was thought that exposure to new and sophisticated exploits would increase and be used to weaken NATO nations - especially corporations in critical industries. However, analysts observed relatively common exploits deployed indiscriminately and opportunistically. Overall, with the wider industry expecting chaos, Darktrace analysts did not see the crisis taken advantage of to target wider businesses outside of Ukraine. Based on this comparison between expectations and reality, the conflict has demonstrated the danger of falling prey to confirmation bias and the need to remain vigilant and expect the unexpected. It may be possible to say that cyberwar is ‘cold’ right now, however the element of surprise is always present, and it is better to be prepared to protect yourself and your organization.
What to Expect from the Future
As cyberattacks continue to become less monetarily and physically costly, it is to be expected that they will increase in frequency. Even after a political ceasefire is established, hacking groups can harbour resentment and continue their attacks, though possibly on a smaller scale.
Additionally, the longer this conflict continues, the more sophisticated hacking groups’s attacks may become. In one of their publications, Killnet shared with subscribers that they had created ‘network weaponry’ powerful enough to simultaneously take down five European countries (Figure 4) [20]. Whether or not this claim is true, it is vital to be prepared. The European Union and the United States have supported Ukraine since the start of the invasion, and the EU has also stated that it is considering providing further assistance to help Ukraine in cyberspace [21].

How to Protect Against these Attacks
In the face of wider conflict and cybersecurity tensions, it is crucial that organizations evaluate their security stack and practise the following:
· Know what your critical assets are and what software is running on them.
· Keep your software up to date. Prioritize patching critical and high vulnerabilities that allow remote code execution.
· Enforce Multifactor Authentication (MFA) to the greatest extent possible.
· Require the use of a password manager to generate strong and unique passwords for each separate account.
· Backup all the essential files on the cloud and external drives and regularly maintain them.
· Train your employees to recognize phishing emails, suspicious websites, infected links or other abnormalities to prevent successful compromise of email accounts.
In order to prevent an organization from suffering damage due to one of the attacks mentioned above, a full-circle approach is needed. This defence starts with a thorough understanding of the attack surface to provide timely mitigation. This can be supported by Darktrace products:
· As shown throughout this blog, Darktrace DETECT and Darktrace/Email have several models relating to conflict-associated TTPs and attacks. These help to quickly alert security teams and provide visibility of anomalous behaviors.
· Darktrace PREVENT/ASM helps to identify vulnerable external-facing assets. By patching and securing these devices, the risk of exploit is drastically reduced.
· Darktrace RESPOND and RESPOND/Email can make targeted actions to a range of threats such as blocking incoming DDoS connections or locking malicious email links.
Thanks to the Darktrace Threat Intelligence Unit for their contributions to this blog.
Appendices
Reference List
[2] https://www.reuters.com/article/us-ukraine-cybersecurity-idUSKCN0VY30K
[3] https://www.reuters.com/article/us-ukraine-cybersecurity-sandworm-idUSKBN0UM00N20160108
[4 & 11] https://www.wired.com/story/notpetya-cyberattack-ukraine-russia-code-crashed-the-world/
[6] https://ransomware.org/blog/has-the-ukraine-conflict-disrupted-ransomware-attacks/
[10] https://www.reuters.com/article/ukraine-crisis-cyber-cyprus-idCAKBN2KT2QI
[15] https://www.cisa.gov/uscert/ncas/alerts/aa22-057a
[16] https://attack.mitre.org/groups/G0047/
[17] https://cyware.com/news/ukraine-cert-warns-of-increasing-attacks-by-armageddon-group-850081f8
[18] https://www.bbc.co.uk/news/business-60521822
[19] https://foreignpolicy.com/2022/04/11/russia-cyberwarfare-us-ukraine-volunteer-hackers-it-army/
[20] https://t.me/itarmyofukraine2022
[19 & 20] https://flashpoint.io/blog/killnet-kaliningrad-and-lithuanias-transport-standoff-with-russia/
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Protecting Prospects: How Darktrace Detected an Account Hijack Within Days of Deployment



Cloud Migration Expanding the Attack Surface
Cloud migration is here to stay – accelerated by pandemic lockdowns, there has been an ongoing increase in the use of public cloud services, and Gartner has forecasted worldwide public cloud spending to grow around 20%, or by almost USD 600 billion [1], in 2023. With more and more organizations utilizing cloud services and moving their operations to the cloud, there has also been a corresponding shift in malicious activity targeting cloud-based software and services, including Microsoft 365, a prominent and oft-used Software-as-a-Service (SaaS).
With the adoption and implementation of more SaaS products, the overall attack surface of an organization increases – this gives malicious actors additional opportunities to exploit and compromise a network, necessitating proper controls to be in place. This increased attack surface can leave organization’s open to cyber risks like cloud misconfigurations, supply chain attacks and zero-day vulnerabilities [2]. In order to achieve full visibility over cloud activity and prevent SaaS compromise, it is paramount for security teams to deploy sophisticated security measures that are able to learn an organization’s SaaS environment and detect suspicious activity at the earliest stage.
Darktrace Immediately Detects Hijacked Account
In May 2023, Darktrace observed a chain of suspicious SaaS activity on the network of a customer who was about to begin their trial of Darktrace/Cloud™ and Darktrace/Email™. Despite being deployed on the network for less than a week, Darktrace DETECT™ recognized that the legitimate SaaS account, belonging to an executive at the organization, had been hijacked. Darktrace/Email was able to provide full visibility over inbound and outbound mail and identified that the compromised account was subsequently used to launch an internal spear-phishing campaign.
If Darktrace RESPOND™ were enabled in autonomous response mode at the time of this compromise, it would have been able to take swift preventative action to disrupt the account compromise and prevent the ensuing phishing attack.
Account Hijack Attack Overview
Unusual External Sources for SaaS Credentials
On May 9, 2023, Darktrace DETECT/Cloud detected the first in a series of anomalous activities performed by a Microsoft 365 user account that was indicative of compromise, namely a failed login from an external IP address located in Virginia.

Just a few minutes later, Darktrace observed the same user credential being used to successfully login from the same unusual IP address, with multi-factor authentication (MFA) requirements satisfied.

A few hours after this, the user credential was once again used to login from a different city in the state of Virginia, with MFA requirements successfully met again. Around the time of this activity, the SaaS user account was also observed previewing various business-related files hosted on Microsoft SharePoint, behavior that, taken in isolation, did not appear to be out of the ordinary and could have represented legitimate activity.
The following day, May 10, however, there were additional login attempts observed from two different states within the US, namely Texas and Florida. Darktrace understood that this activity was extremely suspicious, as it was highly improbable that the legitimate user would be able to travel over 2,500 miles in such a short period of time. Both login attempts were successful and passed MFA requirements, suggesting that the malicious actor was employing techniques to bypass MFA. Such MFA bypass techniques could include inserting malicious infrastructure between the user and the application and intercepting user credentials and tokens, or by compromising browser cookies to bypass authentication controls [3]. There have also been high-profile cases in the recent years of legitimate users mistakenly (and perhaps even instinctively) accepting MFA prompts on their token or mobile device, believing it to be a legitimate process despite not having performed the login themselves.
New Email Rule
On the evening of May 10, following the successful logins from multiple US states, Darktrace observed the Microsoft 365 user creating a new inbox rule, named “.’, in Microsoft Outlook from an IP located in Florida. Threat actors are often observed naming new email rules with single characters, likely to evade detection, but also for the sake of expediency so as to not expend any additional time creating meaningful labels.
In this case the newly created email rules included several suspicious properties, including ‘AlwaysDeleteOutlookRulesBlob’, ‘StopProcessingRules’ and “MoveToFolder”.
Firstly, ‘AlwaysDeleteOutlookRulesBlob’ suppresses or hides warning messages that typically appear if modifications to email rules are made [4]. In this case, it is likely the malicious actor was attempting to implement this property to obfuscate the creation of new email rules.
The ‘StopProcessingRules’ rule meant that any subsequent email rules created by the legitimate user would be overridden by the email rule created by the malicious actor [5]. Finally, the implementation of “MoveToFolder” would allow the malicious actor to automatically move all outgoing emails from the “Sent” folder to the “Deleted Items” folder, for example, further obfuscating their malicious activities [6]. The utilization of these email rule properties is frequently observed during account hijackings as it allows attackers to delete and/or forward key emails, delete evidence of exploitation and launch phishing campaigns [7].
In this incident, the new email rule would likely have enabled the malicious actor to evade the detection of traditional security measures and achieve greater persistence using the Microsoft 365 account.

Account Update
A few hours after the creation of the new email rule, Darktrace observed the threat actor successfully changing the Microsoft 365 user’s account password, this time from a new IP address in Texas. As a result of this action, the attacker would have locked out the legitimate user, effectively gaining full access over the SaaS account.

Phishing Emails
The compromised SaaS account was then observed sending a high volume of suspicious emails to both internal and external email addresses. Darktrace was able to identify that the emails attempting to impersonate the legitimate service DocuSign and contained a malicious link prompting users to click on the text “Review Document”. Upon clicking this link, users would be redirected to a site hosted on Adobe Express, namely hxxps://express.adobe[.]com/page/A9ZKVObdXhN4p/.
Adobe Express is a free service that allows users to create web pages which can be hosted and shared publicly; it is likely that the threat actor here leveraged the service to use in their phishing campaign. When clicked, such links could result in a device unwittingly downloading malware hosted on the site, or direct unsuspecting users to a spoofed login page attempting to harvest user credentials by imitating legitimate companies like Microsoft.

The malicious site hosted on Adobe Express was subsequently taken down by Adobe, possibly in response to user reports of maliciousness. Unfortunately though, platforms like this that offer free webhosting services can easily and repeatedly be abused by malicious actors. Simply by creating new pages hosted on different IP addresses, actors are able to continue to carry out such phishing attacks against unsuspecting users.
In addition to the suspicious SaaS and email activity that took place between May 9 and May 10, Darktrace/Email also detected the compromised account sending and receiving suspicious emails starting on May 4, just two days after Darktrace’s initial deployment on the customer’s environment. It is probable that the SaaS account was compromised around this time, or even prior to Darktrace’s deployment on May 2, likely via a phishing and credential harvesting campaign similar to the one detailed above.

Darktrace Coverage
As the customer was soon to begin their trial period, Darktrace RESPOND was set in “human confirmation” mode, meaning that any preventative RESPOND actions required manual application by the customer’s security team.
If Darktrace RESPOND had been enabled in autonomous response mode during this incident, it would have taken swift mitigative action by logging the suspicious user out of the SaaS account and disabling the account for a defined period of time, in doing so disrupting the attack at the earliest possible stage and giving the customer the necessary time to perform remediation steps. As it was, however, these RESPOND actions were suggested to the customer’s security team for them to manually apply.

Nevertheless, with Darktrace DETECT/Cloud in place, visibility over the anomalous cloud-based activities was significantly increased, enabling the swift identification of the chain of suspicious activities involved in this compromise.
In this case, the prospective customer reached out to Darktrace directly through the Ask the Expert (ATE) service. Darktrace’s expert analyst team then conducted a timely and comprehensive investigation into the suspicious activity surrounding this SaaS compromise, and shared these findings with the customer’s security team.
Conclusion
Ultimately, this example of SaaS account compromise highlights Darktrace’s unique ability to learn an organization’s digital environment and recognize activity that is deemed to be unexpected, within a matter of days.
Due to the lack of obvious or known indicators of compromise (IoCs) associated with the malicious activity in this incident, this account hijack would likely have gone unnoticed by traditional security tools that rely on a rules and signatures-based approach to threat detection. However, Darktrace’s Self-Learning AI enables it to detect the subtle deviations in a device’s behavior that could be indicative of an ongoing compromise.
Despite being newly deployed on a prospective customer’s network, Darktrace DETECT was able to identify unusual login attempts from geographically improbable locations, suspicious email rule updates, password changes, as well as the subsequent mounting of a phishing campaign, all before the customer’s trial of Darktrace had even begun.
When enabled in autonomous response mode, Darktrace RESPOND would be able to take swift preventative action against such activity as soon as it is detected, effectively shutting down the compromise and mitigating any subsequent phishing attacks.
With the full deployment of Darktrace’s suite of products, including Darktrace/Cloud and Darktrace/Email, customers can rest assured their critical data and systems are protected, even in the case of hybrid and multi-cloud environments.
Credit: Samuel Wee, Senior Analyst Consultant & Model Developer
Appendices
References
[2] https://www.upguard.com/blog/saas-security-risks
[4] https://learn.microsoft.com/en-us/powershell/module/exchange/disable-inboxrule?view=exchange-ps
[7] https://blog.knowbe4.com/check-your-email-rules-for-maliciousness
Darktrace Model Detections
Darktrace DETECT/Cloud and RESPOND Models Breached:
SaaS / Access / Unusual External Source for SaaS Credential Use
SaaS / Unusual Activity / Multiple Unusual External Sources for SaaS Credential
Antigena / SaaS / Antigena Unusual Activity Block (RESPOND Model)
SaaS / Compliance / New Email Rule
Antigena / SaaS / Antigena Significant Compliance Activity Block
SaaS / Compromise / Unusual Login and New Email Rule (Enhanced Monitoring Model)
Antigena / SaaS / Antigena Suspicious SaaS Activity Block (RESPOND Model)
SaaS / Compromise / SaaS Anomaly Following Anomalous Login (Enhanced Monitoring Model)
SaaS / Compromise / Unusual Login and Account Update
Antigena / SaaS / Antigena Suspicious SaaS Activity Block (RESPOND Model)
IoC – Type – Description & Confidence
hxxps://express.adobe[.]com/page/A9ZKVObdXhN4p/ - Domain – Probable Phishing Page (Now Defunct)
37.19.221[.]142 – IP Address – Unusual Login Source
35.174.4[.]92 – IP Address – Unusual Login Source
MITRE ATT&CK Mapping
Tactic - Techniques
INITIAL ACCESS, PRIVILEGE ESCALATION, DEFENSE EVASION, PERSISTENCE
T1078.004 – Cloud Accounts
DISCOVERY
T1538 – Cloud Service Dashboards
CREDENTIAL ACCESS
T1539 – Steal Web Session Cookie
RESOURCE DEVELOPMENT
T1586 – Compromise Accounts
PERSISTENCE
T1137.005 – Outlook Rules

Blog
Darktrace/Email in Action: Why AI-Driven Email Security is the Best Defense Against Sustained Phishing Campaigns
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Stopping the bad while allowing the good
Since its inception, email has been regarded as one of the most important tools for businesses, revolutionizing communication and allowing global teams to become even more connected. But besides organizations heavily relying on email for their daily operations, threat actors have also recognized that the inbox is one of the easiest ways to establish an initial foothold on the network.
Today, not only are phishing campaigns and social engineering attacks becoming more prevalent, but the level of sophistication of these attacks are also increasing with the help of generative AI tools that allow for the creation of hyper-realistic emails with minimal errors, effectively lowering the barrier to entry for threat actors. These diverse and stealthy types of attacks evade traditional email security tools based on rules and signatures, because they are less likely to contain the low-sophistication markers of a typical phishing attack.
In a situation where the sky is the limit for attackers and security teams are lean, how can teams equip themselves to tackle these threats? How can they accurately detect increasingly realistic malicious emails and neutralize these threats before it is too late? And importantly, how can email security block these threats while allowing legitimate emails to flow freely?
Instead of relying on past attack data, Darktrace’s Self-Learning AI detects the slightest deviation from a user’s pattern of life and responds autonomously to contain potential threats, stopping novel attacks in their tracks before damage is caused. It doesn’t define ‘good’ and ‘bad’ like traditional email tools, rather it understands each user and what is normal for them – and what’s not.
This blog outlines how Darktrace/Email™ used its understanding of ‘normal’ to accurately detect and respond to a sustained phishing campaign targeting a real-life company.
Responding to a sustained phishing attack
Over the course of 24 hours, Darktrace detected multiple emails containing different subjects, all from different senders to different recipients in one organization. These emails were sent from different IP addresses, but all came from the same autonomous system number (ASN).

The emails themselves had many suspicious indicators. All senders had no prior association with the recipient, and the emails generated a high general inducement score. This score is generated by structural and non-specific content analysis of the email – a high score indicates that the email is trying to induce the recipient into taking a particular action, which may lead to account compromise.
Additionally, each email contained a visually prominent link to a file storage service, hidden behind a shortened bit.ly link. The similarities across all these emails pointed to a sustained campaign targeting the organization by a single threat actor.


With all these suspicious indicators, many models were breached. This drove up the anomaly score, causing Darktrace/Email to hold all suspicious emails from the recipients’ inboxes, safeguarding the recipients from potential account compromise and disallowing the threats from taking hold in the network.
Imagining a phishing attack without Darktrace/Email
So what could have happened if Darktrace had not withheld these emails, and the recipients had clicked on the links? File storage sites have a wide variety of uses that allow attackers to be creative in their attack strategy. If the user had clicked on the shortened link, the possible consequences are numerous. The link could have led to a login page for unsuspecting victims to input their credentials, or it could have hosted malware that would automatically download if the link was clicked. With the compromised credentials, threat actors could even bypass MFA, change email rules, or gain privileged access to a network. The downloaded malware might also be a keylogger, leading to cryptojacking, or could open a back door for threat actors to return to at a later time.


The limits of traditional email security tools
Secure email gateways (SEGs) and static AI security tools may have found it challenging to detect this phishing campaign as malicious. While Darktrace was able to correlate these emails to determine that a sustained phishing campaign was taking place, the pattern among these emails is far too generic for specific rules as set in traditional security tools. If we take the characteristic of the freemail account sender as an example, setting a rule to block all emails from freemail accounts may lead to more legitimate emails being withheld, since these addresses have a variety of uses.
With these factors in mind, these emails could have easily slipped through traditional security filters and led to a devastating impact on the organization.
Conclusion
As threat actors step up their attacks in sophistication, prioritizing email security is more crucial than ever to preserving a safe digital environment. In response to these challenges, Darktrace/Email offers a set-and-forget solution that continuously learns and adapts to changes in the organization.
Through an evolving understanding of every environment in which it is deployed, its threat response becomes increasingly precise in neutralizing only the bad, while allowing the good – delivering email security that doesn’t come at the expense of business growth.