Sécurité des e-mails par l'IA : Comprendre l'humain derrière le clavier
30
Sep 2020
30
Sep 2020
Despite organizations adopting ‘secure’ email gateways and extensive employee training, 94% of cyber-attacks still start in the inbox. Cyber AI understands the human beings behind email communications and autonomously responds to anomalous emails it deems malicious, stopping attacks that other tools miss.
At the heart of any email attack is the goal of moving the recipient to engage: whether that’s clicking a link, filling in a form, or opening an attachment. And with over nine in ten cyber-attacks starting with an email, this attack vector continues to prove successful, despite organizations’ best efforts to safeguard their workforce by deploying email gateways and training employees to spot phishing attempts.
Email attackers have seen such success because they understand their victims. They know that, ultimately, human beings are creatures of habit, prone to error, and susceptible to their emotions. Years of experience has allowed attackers to fine tune their emails making them more plausible and more provocative. Automated tools are now increasing the speed and scale at which criminals can buy new domains and send emails en masse. This makes it even easier to ‘A/B test’ attack methods: abandoning those that don’t see high success rates and capitalizing on those that do.
We can classify phishing attempts into five broad categories, each aiming to trigger a different emotional reaction and elicit a response.
Fear: “We have detected a virus on your device, log in to your McAfee account.”
Curiosity: “You have 3 new voicemails, click here.”
Generosity: “COVID-19 has greatly impacted homelessness in your area. Donate now.”
Greed: “Only 23 iPhones left to give away, act now!”
Concern: “Coronavirus outbreak in your area: Find out more.”
It’s worth noting that today’s increasingly dynamic workforces are more susceptible to these techniques, isolated in their homes and hungry for new information.
Turning to tech
As email attacks continue to trick employees and find success, many organizations have realized that the built-in security tools that come with their email provider aren’t enough to defend against today’s attacks. Additional email gateways are successful in catching spam and other low-hanging fruit, but fail to stop advanced attacks – particularly those leveraging novel malware, new domains, or advanced techniques. These advanced attacks are also the most damaging to businesses.
This failure is due to an inherent weakness in the legacy approach of traditional security tools. They compare inbound mail against lists of ‘known bad’ IPs, domains, and file hashes. Senders and recipients are treated simply as data points – ignoring the nuances of the human beings behind the keyboards.
Looking at these metrics in isolation fails to take into account the full context that can only be gained by understanding the people behind email interactions: where they usually log in from, who they communicate with, how they write, and what types of attachments they send and receive. It is this rich, personal context that reveals seemingly benign emails to be unmistakably malicious, especially when other data fails to reveal the danger.
Misunderstanding the human
Frustrated with the ineffectiveness of traditional tools, many organizations think that the solution is to minimize the chances that employees engage with malicious emails through comprehensive employee training. Indeed, companies often attempt to train their employees to spot malicious emails to compensate for their technology’s lack of detection.
Considering humans to be the last line of defense is dangerous, and this approach overlooks the fact that today’s sophisticated fakes can appear indistinguishable to legitimate mails. It's only when you really break an email down beyond the text, beyond the personal name, beyond the domain and email address (in the case of compromised trusted senders), that you can decipher between real and fake.
Large data breaches of recent years have given attackers greater access than ever to corporate emails and stolen passwords, and so supply chain attacks are becoming increasingly common. When attackers take over a trusted account or an existing email thread, how can an employee be expected to notice a subtle change in wording or the different type of attached document? However rigorous the internal training program and regardless of how vigilant employees are, we are now at the point where humans cannot spot these very subtle indicators. And one click is all it takes.
Understanding the human
Email security, for a long time, remains an unsolved piece of the complex cyber security puzzle. The failure of both traditional tools and employee training has prompted organizations to take a radically different approach. Thousands of businesses across the world, in both the public and private sector, use artificial intelligence that understands the human behind the keyboard and forms a nuanced and continually evolving understanding of email interactions across the business.
By learning what a human does, who they interact with, how they write, and the substance of a typical conversation between any two or more people, AI begins to understand the habits of employees, and over time it builds a comprehensive picture of their normal patterns of behavior. Most importantly, AI is self-learning, continuously revising its understanding of ‘normal’ so that when employees’ habits change, so does the AI’s understanding.
This enables the technology to detect behavioral anomalies that fall outside of an employee’s ‘pattern of life’, or the pattern of life for the organization as a whole.
This fundamentally new approach to email security enables the system to recognize the subtle indicators of a threat and make accurate decisions to stop or allow emails to pass through, even if a threat has never been seen before.
Située derrière les passerelles de messagerie, cette technologie d'auto-apprentissage a un taux de capture extrêmement élevé. Elle a détecté d'innombrables courriels malveillants que d'autres outils n'avaient pas détectés, qu'il s'agisse d'usurpations d'identité de hauts responsables financiers ou de "fearware" jouant sur les incertitudes des travailleurs en période de pandémie.
Attackers are continuing to innovate, and automation has led to a new wave of email threats. 88% of security leaders now believe that cyber-attacks powered by offensive AI are inevitable. The email threat landscape is rapidly changing, and we can expect to receive more hoax emails that are more convincing. Now is a crucial moment for organizations to prepare for this eventuality by adopting AI in their email defenses.
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Darktrace sont des experts de classe mondiale en matière de renseignement sur les menaces, de chasse aux menaces et de réponse aux incidents. Ils fournissent une assistance SOC 24 heures sur 24 et 7 jours sur 7 à des milliers de clients Darktrace dans le monde entier. Inside the SOC est exclusivement rédigé par ces experts et fournit une analyse des cyberincidents et des tendances en matière de menaces, basée sur une expérience réelle sur le terrain.
AUTEUR
à propos de l'auteur
Dan Fein
VP, Produits
Based in New York, Dan joined Darktrace’s technical team in 2015, helping customers quickly achieve a complete and granular understanding of Darktrace’s product suite. Dan has a particular focus on Darktrace/Email, ensuring that it is effectively deployed in complex digital environments, and works closely with the development, marketing, sales, and technical teams. Dan holds a Bachelor’s degree in Computer Science from New York University.
A Thorn in Attackers’ Sides: How Darktrace Uncovered a CACTUS Ransomware Infection
24
Apr 2024
What is CACTUS Ransomware?
In May 2023, Kroll Cyber Threat Intelligence Analysts identified CACTUS as a new ransomware strain that had been actively targeting large commercial organizations since March 2023 [1]. CACTUS ransomware gets its name from the filename of the ransom note, “cAcTuS.readme.txt”. Encrypted files are appended with the extension “.cts”, followed by a number which varies between attacks, e.g. “.cts1” and “.cts2”.
As the cyber threat landscape adapts to ever-present fast-paced technological change, ransomware affiliates are employing progressively sophisticated techniques to enter networks, evade detection and achieve their nefarious goals.
How does CACTUS Ransomware work?
In the case of CACTUS, threat actors have been seen gaining initial network access by exploiting Virtual Private Network (VPN) services. Once inside the network, they may conduct internal scanning using tools like SoftPerfect Network Scanner, and PowerShell commands to enumerate endpoints, identify user accounts, and ping remote endpoints. Persistence is maintained by the deployment of various remote access methods, including legitimate remote access tools like Splashtop, AnyDesk, and SuperOps RMM in order to evade detection, along with malicious tools like Cobalt Strike and Chisel. Such tools, as well as custom scripts like TotalExec, have been used to disable security software to distribute the ransomware binary. CACTUS ransomware is unique in that it adopts a double-extortion tactic, stealing data from target networks and then encrypting it on compromised systems [2].
At the end of November 2023, cybersecurity firm Arctic Wolf reported instances of CACTUS attacks exploiting vulnerabilities on the Windows version of the business analytics platform Qlik, specifically CVE-2023-41266, CVE-2023-41265, and CVE-2023-48365, to gain initial access to target networks [3]. The vulnerability tracked as CVE-2023-41266 can be exploited to generate anonymous sessions and perform HTTP requests to unauthorized endpoints, whilst CVE-2023-41265 does not require authentication and can be leveraged to elevate privileges and execute HTTP requests on the backend server that hosts the application [2].
Darktrace’s Coverage of CACTUS Ransomware
In November 2023, Darktrace observed malicious actors leveraging the aforementioned method of exploiting Qlik to gain access to the network of a customer in the US, more than a week before the vulnerability was reported by external researchers.
Here, Qlik vulnerabilities were successfully exploited, and a malicious executable (.exe) was detonated on the network, which was followed by network scanning and failed Kerberos login attempts. The attack culminated in the encryption of numerous files with extensions such as “.cts1”, and SMB writes of the ransom note “cAcTuS.readme.txt” to multiple internal devices, all of which was promptly identified by Darktrace DETECT™.
While traditional rules and signature-based detection tools may struggle to identify the malicious use of a legitimate business platform like Qlik, Darktrace’s Self-Learning AI was able to confidently identify anomalous use of the tool in a CACTUS ransomware attack by examining the rarity of the offending device’s surrounding activity and comparing it to the learned behavior of the device and its peers.
Unfortunately for the customer in this case, Darktrace RESPOND™ was not enabled in autonomous response mode during their encounter with CACTUS ransomware meaning that attackers were able to successfully escalate their attack to the point of ransomware detonation and file encryption. Had RESPOND been configured to autonomously act on any unusual activity, Darktrace could have prevented the attack from progressing, stopping the download of any harmful files, or the encryption of legitimate ones.
Cactus Ransomware Attack Overview
Holiday periods have increasingly become one of the favoured times for malicious actors to launch their attacks, as they can take advantage of the festive downtime of organizations and their security teams, and the typically more relaxed mindset of employees during this period [4].
Following this trend, in late November 2023, Darktrace began detecting anomalous connections on the network of a customer in the US, which presented multiple indicators of compromise (IoCs) and tactics, techniques and procedures (TTPs) associated with CACTUS ransomware. The threat actors in this case set their attack in motion by exploiting the Qlik vulnerabilities on one of the customer’s critical servers.
Darktrace observed the server device making beaconing connections to the endpoint “zohoservice[.]net” (IP address: 45.61.147.176) over the course of three days. This endpoint is known to host a malicious payload, namely a .zip file containing the command line connection tool PuttyLink [5].
Darktrace’s Cyber AI Analyst was able to autonomously identify over 1,000 beaconing connections taking place on the customer’s network and group them together, in this case joining the dots in an ongoing ransomware attack. AI Analyst recognized that these repeated connections to highly suspicious locations were indicative of malicious command-and-control (C2) activity.
Figure 1: Cyber AI Analyst Incident Log showing the offending device making over 1,000 connections to the suspicious hostname “zohoservice[.]net” over port 8383, within a specific period.
The infected device was then observed downloading the file “putty.zip” over a HTTP connection using a PowerShell user agent. Despite being labelled as a .zip file, Darktrace’s detection capabilities were able to identify this as a masqueraded PuttyLink executable file. This activity resulted in multiple Darktrace DETECT models being triggered. These models are designed to look for suspicious file downloads from endpoints not usually visited by devices on the network, and files whose types are masqueraded, as well as the anomalous use of PowerShell. This behavior resembled previously observed activity with regards to the exploitation of Qlik Sense as an intrusion technique prior to the deployment of CACTUS ransomware [5].
Figure 2: The downloaded file’s URI highlighting that the file type (.exe) does not match the file's extension (.zip). Information about the observed PowerShell user agent is also featured.
Following the download of the masqueraded file, Darktrace observed the initial infected device engaging in unusual network scanning activity over the SMB, RDP and LDAP protocols. During this activity, the credential, “service_qlik” was observed, further indicating that Qlik was exploited by threat actors attempting to evade detection. Connections to other internal devices were made as part of this scanning activity as the attackers attempted to move laterally across the network.
Figure 3: Numerous failed connections from the affected server to multiple other internal devices over port 445, indicating SMB scanning activity.
The compromised server was then seen initiating multiple sessions over the RDP protocol to another device on the customer’s network, namely an internal DNS server. External researchers had previously observed this technique in CACTUS ransomware attacks where an RDP tunnel was established via Plink [5].
A few days later, on November 24, Darktrace identified over 20,000 failed Kerberos authentication attempts for the username “service_qlik” being made to the internal DNS server, clearly representing a brute-force login attack. There is currently a lack of open-source intelligence (OSINT) material definitively listing Kerberos login failures as part of a CACTUS ransomware attack that exploits the Qlik vulnerabilities. This highlights Darktrace’s ability to identify ongoing threats amongst unusual network activity without relying on existing threat intelligence, emphasizing its advantage over traditional security detection tools.
Figure 4: Kerberos login failures being carried out by the initial infected device. The destination device detected was an internal DNS server.
In the month following these failed Kerberos login attempts, between November 26 and December 22, Darktrace observed multiple internal devices encrypting files within the customer’s environment with the extensions “.cts1” and “.cts7”. Devices were also seen writing ransom notes with the file name “cAcTuS.readme.txt” to two additional internal devices, as well as files likely associated with Qlik, such as “QlikSense.pdf”. This activity detected by Darktrace confirmed the presence of a CACTUS ransomware infection that was spreading across the customer’s network.
Figure 5: The model, 'Ransom or Offensive Words Written to SMB', triggered in response to SMB file writes of the ransom note, ‘cAcTuS.readme.txt’, that was observed on the customer’s network.
Figure 6: CACTUS ransomware extensions, “.cts1” and “.cts7”, being appended to files on the customer’s network.
Following this initial encryption activity, two affected devices were observed attempting to remove evidence of this activity by deleting the encrypted files.
Figure 7: Attackers attempting to remove evidence of their activity by deleting files with appendage “.cts1”.
Conclusion
In the face of this CACTUS ransomware attack, Darktrace’s anomaly-based approach to threat detection enabled it to quickly identify multiple stages of the cyber kill chain occurring in the customer’s environment. These stages ranged from ‘initial access’ by exploiting Qlik vulnerabilities, which Darktrace was able to detect before the method had been reported by external researchers, to ‘actions on objectives’ by encrypting files. Darktrace’s Self-Learning AI was also able to detect a previously unreported stage of the attack: multiple Kerberos brute force login attempts.
If Darktrace’s autonomous response capability, RESPOND, had been active and enabled in autonomous response mode at the time of this attack, it would have been able to take swift mitigative action to shut down such suspicious activity as soon as it was identified by DETECT, effectively containing the ransomware attack at the earliest possible stage.
Learning a network’s ‘normal’ to identify deviations from established patterns of behaviour enables Darktrace’s identify a potential compromise, even one that uses common and often legitimately used administrative tools. This allows Darktrace to stay one step ahead of the increasingly sophisticated TTPs used by ransomware actors.
Credit to Tiana Kelly, Cyber Analyst & Analyst Team Lead, Anna Gilbertson, Cyber Analyst
The State of AI in Cybersecurity: How AI will impact the cyber threat landscape in 2024
22
Apr 2024
About the AI Cybersecurity Report
We surveyed 1,800 CISOs, security leaders, administrators, and practitioners from industries around the globe. Our research was conducted to understand how the adoption of new AI-powered offensive and defensive cybersecurity technologies are being managed by organizations.
Are organizations feeling the impact of AI-powered cyber threats?
Nearly three-quarters (74%) state AI-powered threats are now a significant issue. Almost nine in ten (89%) agree that AI-powered threats will remain a major challenge into the foreseeable future, not just for the next one to two years.
However, only a slight majority (56%) thought AI-powered threats were a separate issue from traditional/non AI-powered threats. This could be the case because there are few, if any, reliable methods to determine whether an attack is AI-powered.
Identifying exactly when and where AI is being applied may not ever be possible. However, it is possible for AI to affect every stage of the attack lifecycle. As such, defenders will likely need to focus on preparing for a world where threats are unique and are coming faster than ever before.
Are security stakeholders concerned about AI’s impact on cyber threats and risks?
The results from our survey showed that security practitioners are concerned that AI will impact organizations in a variety of ways. There was equal concern associated across the board – from volume and sophistication of malware to internal risks like leakage of proprietary information from employees using generative AI tools.
What this tells us is that defenders need to prepare for a greater volume of sophisticated attacks and balance this with a focus on cyber hygiene to manage internal risks.
One example of a growing internal risks is shadow AI. It takes little effort for employees to adopt publicly-available text-based generative AI systems to increase their productivity. This opens the door to “shadow AI”, which is the use of popular AI tools without organizational approval or oversight. Resulting security risks such as inadvertent exposure of sensitive information or intellectual property are an ever-growing concern.
Are organizations taking strides to reduce risks associated with adoption of AI in their application and computing environment?
71.2% of survey participants say their organization has taken steps specifically to reduce the risk of using AI within its application and computing environment.
16.3% of survey participants claim their organization has not taken these steps.
These findings are good news. Even as enterprises compete to get as much value from AI as they can, as quickly as possible, they’re tempering their eager embrace of new tools with sensible caution.
Still, responses varied across roles. Security analysts, operators, administrators, and incident responders are less likely to have said their organizations had taken AI risk mitigation steps than respondents in other roles. In fact, 79% of executives said steps had been taken, and only 54% of respondents in hands-on roles agreed. It seems that leaders believe their organizations are taking the needed steps, but practitioners are seeing a gap.
Do security professionals feel confident in their preparedness for the next generation of threats?
A majority of respondents (six out of every ten) believe their organizations are inadequately prepared to face the next generation of AI-powered threats.
The survey findings reveal contrasting perceptions of organizational preparedness for cybersecurity threats across different regions and job roles. Security administrators, due to their hands-on experience, express the highest level of skepticism, with 72% feeling their organizations are inadequately prepared. Notably, respondents in mid-sized organizations feel the least prepared, while those in the largest companies feel the most prepared.
Regionally, participants in Asia-Pacific are most likely to believe their organizations are unprepared, while those in Latin America feel the most prepared. This aligns with the observation that Asia-Pacific has been the most impacted region by cybersecurity threats in recent years, according to the IBM X-Force Threat Intelligence Index.
The optimism among Latin American respondents could be attributed to lower threat volumes experienced in the region, but it's cautioned that this could change suddenly (1).
What are biggest barriers to defending against AI-powered threats?
The top-ranked inhibitors center on knowledge and personnel. However, issues are alluded to almost equally across the board including concerns around budget, tool integration, lack of attention to AI-powered threats, and poor cyber hygiene.
The cybersecurity industry is facing a significant shortage of skilled professionals, with a global deficit of approximately 4 million experts (2). As organizations struggle to manage their security tools and alerts, the challenge intensifies with the increasing adoption of AI by attackers. This shift has altered the demands on security teams, requiring practitioners to possess broad and deep knowledge across rapidly evolving solution stacks.
Educating end users about AI-driven defenses becomes paramount as organizations grapple with the shortage of professionals proficient in managing AI-powered security tools. Operationalizing machine learning models for effectiveness and accuracy emerges as a crucial skill set in high demand. However, our survey highlights a concerning lack of understanding among cybersecurity professionals regarding AI-driven threats and the use of AI-driven countermeasures indicating a gap in keeping pace with evolving attacker tactics.
The integration of security solutions remains a notable problem, hindering effective defense strategies. While budget constraints are not a primary inhibitor, organizations must prioritize addressing these challenges to bolster their cybersecurity posture. It's imperative for stakeholders to recognize the importance of investing in skilled professionals and integrated security solutions to mitigate emerging threats effectively.
1. IBM, X-Force Threat Intelligence Index 2024, Available at: https://www.ibm.com/downloads/cas/L0GKXDWJ
2. ISC2, Cybersecurity Workforce Study 2023, Available at: https://media.isc2.org/-/media/Project/ISC2/Main/Media/ documents/research/ISC2_Cybersecurity_Workforce_Study_2023.pdf?rev=28b46de71ce24e6ab7705f6e3da8637e
![Cyber AI Analyst Incident Log showing the offending device making over 1,000 connections to the suspicious hostname “zohoservice[.]net” over port 8383, within a specific period.](https://assets-global.website-files.com/626ff4d25aca2edf4325ff97/662971c1cf09890fd46729a1_Screenshot%202024-04-24%20at%201.55.10%20PM.png)
